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Ranked
| Hotel | # | Verdict | Down | Up | Ping | Tests |
|---|---|---|---|---|---|---|
| Omni Puerto Aventuras Beach Resort | 1 | Call-ready | 178.4 | 131.7 | 9 | 113 |
| Villas Picalu | 2 | Call-ready | 153.7 | 123.3 | 14 | 182 |
| Villa Camilla Luxury House | 3 | Call-ready | 107.6 | 82.0 | 21 | 58 |
| Aventura Cove Palace | 4 | Workable | 87.3 | 86.9 | 12 | 86 |
| Dreams Puerto Aventuras | 5 | Call-ready | 130.9 | 105.6 | 5 | 16 |
| Hard Rock Hotel Riviera Maya | 6 | Risky | 37.5 | 37.1 | 7 | 80 |
| Aventura Spa Palace | 7 | Risky | 27.3 | 29.6 | 6 | 57 |
Upload is emphasised because it decides whether your video call holds, and it is the column no hotel will tell you.